Shipping policy

Shipping & Return Policy – PixelVaultHub

At PixelVaultHub, we aim to deliver your orders quickly and ensure a smooth shopping experience.

Shipping Policy

• All orders are processed within 1–3 business days after confirmation.

• Delivery typically takes up to 7 business days, depending on your location and external factors.

• You will receive a confirmation email with tracking details once your order has been shipped.

• Please ensure that your shipping address is accurate to avoid delays or failed deliveries.

Return Policy (5-Day Return Window)

• We offer a 5-day return policy, which means you have 5 days from the date of delivery to request a return.

• To be eligible for a return, items must be unused, in their original condition, and in original packaging.

• Certain items may not be eligible for return (such as digital products, personalized items, or clearance items).

Return Process

• To initiate a return, please contact us at pixelvaulthub1@gmail.com with your order details and reason for return.

• Once your return is approved, we will provide instructions on how to proceed.

• Customers may be responsible for return shipping costs unless the item received is defective or incorrect.

Refunds

• After receiving and inspecting the returned item, we will notify you about the status of your refund.

• If approved, refunds will be processed to your original payment method within a few business days.

Support
For any questions regarding shipping or returns, feel free to contact us at:
pixelvaulthub1@gmail.com

Thank you for shopping with PixelVaultHub!